No question is a stupid question, and you can find all your answers here
We have included all of our frequently asked questions so you can find your answers straight away. If there is anything you are unsure about, or something we haven't covered, please contact us and our team will get back to you as soon as possible.
- Where can I park?
There is a drop off bay right outside the hotel and ample street parking at just £5 per 24 hours. You can add this to your booking and pick up a ticket when you check in.
These two local car parks are the best and most relevant:
- Can I bring my dog to stay?
Yes, we welcome all dogs at £15 per dog per night (maximum of two dogs allowed per room). Dogs are allowed everywhere in the hotel.
Please kindly note that if your dog damages the hotel’s property, you are liable for the cost, repair or replacement at management’s discretion.
- Can I bring friends to the Film Club who aren't staying with me?
The Film Club is not licensed as a public cinema and, as such, is for use of resident guests only. Unfortunately no access can be made available to non-resident guests, even at an additional charge.
- What is your children's policy?
Large rooms and Suites have either a sofa bed or additional single bed. All Large Rooms and Suites can accommodate up to two children and two adults. An additional charge of £15 per night will be added to the room price for a sofa bed or cot.
- What time is check-in and check-out?
Arrival is from 3pm and check out is 11am.
- Is there an additional fee for storing my items in Bike & Boot's facilities?
No, there is no charge for storing your kit in any of our facilities.
- Do you have WiFi at the hotel?
Yes, there is complimentary WiFi available throughout the hotel.
- What happens if I need to cancel my accommodation booking?
If you cancel at any time or do not fulfil your reservation, your deposit will not be refunded.